Guarantee - Cornilleau

3 years guarantee

The guarantee starts on the day of purchase for both indoor and outdoor tables.

The guarantee is limited to the supply of defective parts/components approved by our customer service team and is not applicable in case of damages caused by:

Normal part wear
Wrong assembly of the part
Lack of maintenance
Use of corrosive products for maintenance
If the safety and user guidelines hasn’t been properly followed
If the table collapse due to strong wind in a folded position
If the table has been put upside down or carried alone
Any other external factor non-related to the quality of the table

GUARANTEE CONDITIONS - OUTDOOR BILLIARDS

This 5-year guarantee starts on the day of purchase of your HYPHEN OUTDOOR billiard table. To activate it, go to http://www.cornilleau.com/guarantee-activation/.

We guarantee :

The metal frame against corrosion.

The composite slate and metal frame against deformation.

The textile of the tray and the strips against delamination and damage due to false tails.

The rot-proofing of the textile of the tray and the strips.

The warranty is limited to the supply of parts recognised as defective by our services and does not apply to deterioration caused by

Normal wear and tear of the parts.

Assembly that does not comply with the instructions included with each table.

Non-compliance with the instructions for use and safety in the manual.

Lack of maintenance.

Use of aggressive products for maintenance.

Stains of various origins (humidity, food, animal, unsuitable household products, etc.)

More generally, a cause unrelated to the quality of the table (shocks, falls)

GUARANTEE CONDITIONS - TRAMPOLINE

This 5-year guarantee starts on the day of purchase of your trampoline.

We guarantee for 5 years :

The springs (Spring), the metal frame (frame tubes, T-tube connectors, W-legs, leg extensions and safety enclosure posts) against any deformation.

The jumping mat (tensioners included for the Springless version).

We guarantee 3 years :

The metal structure and springs against corrosion (excluding welding and screwing areas).

We guarantee 2 years :

The safety net.

The safety cushions.

Accessories (anchoring kits, protective cover).

The guarantee is limited to the supply of parts recognised as defective by our services and does not apply to deterioration caused by

Normal wear and tear of the parts

Assembly that does not comply with the instructions included with each trampoline

Non-compliance with the instructions for use and safety in the manual

Lack of maintenance

The use of aggressive products for maintenance (no high pressure cleaner).

Stains of various origins (humidity, food, animal, unsuitable household products, etc.)

Damage resulting from a cause unrelated to the quality of the trampoline (e.g. falling objects, accidents, shocks, lightning, strong winds, etc.). See in our Notice

Cornilleau customer service is located in Bonneuil-les-eaux (France). Our team of specialists will be able to answer all your questions and inquiries.

Feel free to call us at:

+33 (0)3 44 80 22 22 from Monday to Friday. 8h00 to 12h00 and 13h30 to 17h30.

Use of Guarantee - Please send us an inquiry by email or letter describing the defect and stating the full reference and serial number of the table (located on the top right corner under the panels)

Contact details

Email: commercial@cornilleau.fr

Address: CORNILLEAU SAS, BP 90170 - 60121 BRETEUIL CEDEX